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Responsible Design - Planet

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Made To Last

Our collections typify a timeless design philosophy. We create our garments with intention, resulting in refined and classic pieces that are of an incredibly high quality. Made with longevity in mind, our pieces transcend trends and withstand the test of time.  Our in-store Knitwear Repair Program provides complimentary lifetime repairs on any Jac + Jack knitwear item. We also aim to provide education around extending the life of our garments, such as providing care instructions on how best to store and clean Jac + Jack pieces.

Quality Over Quantity

We take a less is more approach to considered luxury. Known for our minimal aesthetic, we promote informed purchase decisions that resist the ‘buy, use, dispose’ narrative. Our seasonless staples and wearable pieces will be loved for many years to come.

Celebrating Natural Fibres

We have always chosen to use natural fibres for the majority of our collections, including cashmere, wool, organic cotton, linen and silk. As well as being hypoallergenic, breathable and comfortable, natural fibres are renewable, recyclable and, when undyed, safely biodegradable. Working to elevate the sustainability of the natural fibres we use, 50% of our Winter 2023 collection has been made from lower-impact fabrics. We are continuously sourcing new and more sustainable alternatives as we understand this is where a large part of our environmental and ethical footprint lies.

Some of the lower-impact fabrics we currently use include:
Low Impact Packaging

In 2019  we audited our packaging suite and made a number of environmentally-focused upgrades that launched in January 2020. This included making recyclable swing tags from post-consumer waste, and discontinuing the use of safety pins and ‘proof of wear’ single-use swing tags. At the same time, we reframed our unboxing experience, choosing to use recyclable carry bags made from post-consumer recycled paper in-store and compostable mail satchels for online orders. We also rolled out Forest Stewardship Council (FSC) certified birch hangers in our flagship boutiques and post-consumer plastic hangers in our David Jones concessions.

Operational Improvements

To us, a commitment to sustainability should be evident throughout all aspects of a business. That’s why we have reduced our reliance on paper in our head offices by filing invoices electronically and choosing soft copies for reports, presentations and other collateral such as wholesale selling books. In 2016 we switched to Fuji Xerox printers, which use less energy and generate less heat. When we do need to print, we use 100% recycled and FSC certified paper. All head office staff undertake training on recycling and we are diligent about adhering to best practice.